General Manager

Lead owner service, leasing operations, vendor coordination, reporting cadence, and process improvement across the ULTO operating platform.

Role details

What you will do

  • Own daily operating cadence across property management, leasing, maintenance coordination, and owner communication.
  • Build repeatable workflows for tenant placement, vendor dispatch, owner reports, property binders, and compliance documentation.
  • Recruit, train, and coordinate internal contributors, contractors, and vendor partners.
  • Track service quality, response times, leasing pipeline, owner satisfaction, and operational risks.
  • Work with leadership to scale a boutique Toronto property management and rental intelligence platform.

What we are looking for

  • 5+ years of relevant experience in property management, real estate operations, hospitality operations, construction coordination, or a related operating role.
  • Strong client communication, prioritization, vendor management, and documentation habits.
  • Comfort with CRMs, spreadsheets, portals, project management tools, and AI-assisted workflows.
  • Practical judgment, calm problem-solving, and the ability to make service standards repeatable.
  • Toronto rental housing, residential operations, or small multifamily experience is an asset.

How to apply

Email your resume and a short note explaining your operating leadership experience to [email protected].